North Carolina State University
Food Services Supervisor
Raleigh, North Carolina•Full-time
$40,000 - $43,442 annually
$40,000 - $43,442 annually
About the Job
To be considered for this opportunity, you MUST apply on our website by using the following link: https://jobs.ncsu.edu/postings/232972
Work Schedule:
40 hours per week; work hours may vary based on business needs; work schedule may include nights, weekends and holidays. May be required to work some overtime.
Job Location:
Raleigh, NC
About the Department
Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.
NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 10 cafes, 3 food courts and 6 dining halls, 4 markets, 1 restaurant, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 180 permanent EHRA and SHRA employees.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:
- Medical, Dental, and Vision
- Flexible Spending Account
- Retirement Programs
- Disability Plans
- Life Insurance
- Accident Plan
- Paid Time Off and Other Leave Programs
- 12 Holidays Each Year
- Tuition and Academic Assistance
- And so much more!
Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
Are you a natural leader who thrives in a high-energy environment? NC State Dining is looking for a Food Service Supervisor to manage the daily operations at Atrium food court. This is a working supervisory position, meaning you aren’t just managing from an office—you are on the front lines leading your team during peak service periods to ensure every student and faculty member receives an exceptional dining experience.
We are seeking a professional who is philosophically and operationally committed to efficiency, brand excellence, and the unique service needs of the NC State community.
Key Responsibilities
- Operational Leadership: Supervise daily unit management, ensuring all brand standards for food quality, drink preparation, and customer service are strictly maintained.
- Peak Performance: Lead by example by directing service flow and supporting the team during the busiest dining hours.
- Administrative Management: Handle essential business functions including planning, forecasting, ordering, and budgeting.
- Team Development: Oversee hiring, training, coaching, and employee relations. You will be responsible for fostering a culture of team building and professional growth.
- Systems & Safety: Utilize menu management systems and ensure all operations comply with health codes, sanitation standards, and safety regulations.
- Problem Solving: Address and resolve routine operational challenges and customer concerns with professionalism and poise.
The ideal candidate is a proactive mentor who stays calm under pressure. You take pride in “excellence in all tasks” and are dedicated to maintaining a clean, safe, and welcoming environment. Whether you are coaching a new employee or managing a complex lunch rush, your focus remains on delivering high-quality service to the Wolfpack.
This role requires physical stamina, including the ability to lift up to 30 pounds, work in hot and cold conditions, and safely handle sharp tools and hot surfaces (all with our without reasonable accommodations).
Why Join the Pack?
This role requires physical stamina, including the ability to lift up to 30 pounds, work in hot and cold conditions, and safely handle sharp tools and hot surfaces (all with our without reasonable accommodations).
Why Join the Pack?
At NC State, you’ll be part of a dynamic campus culture that values innovation and service. We offer a stable work environment where your leadership directly impacts the daily lives of thousands of students.
Ready to lead? Apply today to join NC State Dining!
Other Responsibilities
- Model the Division’s mission and values, introduce the Division’s mission and values to the employees, and foster a positive, cohesive workplace and congeniality among co-workers.
- Understand the goals and culture of the organization, and understand how employees’ work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
- Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
- Due to operational needs of the NC State Dining department, an employee may be assigned to work in any NC State Dining department including, but not limited to special events.
- Perform other duties as assigned to ensure NC State Dining business needs are met.
Qualifications
Minimum Experience/Education
High School diploma or equivalency and one year of experience in food preparation or service activities in a commercial kitchen; or an equivalent combination of training and experience.
Preferred Qualifications
- Proven track record in food service supervision and management (including inventory and budget oversight) in a high volume food establishment.
- Customer service experience.
- Strong verbal and written skills to interact professionally with customers, peers, and University leadership.
- Comfortable using PCs, MS Office Suite, and email; ability to quickly learn new department-specific software.
- Understanding of cooking methods, measurements, food safety, health codes and kitchen equipment.
Required License or Certification
- ServSafe certification or the ability to obtain within 90 days of employment.
- Certification must be maintained as a condition of employment.
- Must obtain Brand specific certification, if applicable, as required by location within 30 days of employment.
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
About North Carolina State University
NC State is among the top 10 employers in North Carolina. Forbes annual survey of America’s best employers by state places NC State in ninth place in North Carolina. NC State embodies a culture that values collaboration, creativity, innovation, diversity, and teamwork. We provide a team-oriented culture, work/life balance, and work that makes a difference in our community, the state, and beyond.
Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each unit shares a common goal: deliver quality and efficient services with dedicated financial support for student activity and scholarships.
NC State’s Campus Enterprises division offers a unique opportunity to pursue a career in retail, hospitality or related business functions in the rewarding setting of higher education.
Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each unit shares a common goal: deliver quality and efficient services with dedicated financial support for student activity and scholarships.
NC State’s Campus Enterprises division offers a unique opportunity to pursue a career in retail, hospitality or related business functions in the rewarding setting of higher education.