North Carolina State University
Assistant General Manager
Raleigh, North Carolina•Full-time
$53,000 - $57,000 annually
$53,000 - $57,000 annually
About the Job
To be considered for this opportunity, you MUST apply on our website by using the following link: https://jobs.ncsu.edu/postings/235886
Posting Number: PG195252SP.
Work Schedule:
40 hours per week; work hours may vary based on business needs; work schedule may include nights, weekends and holidays. May be required to work some overtime.
Job Location: Raleigh, NC.
Department: NC State Dining.
About the Department:
Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each unit shares a common goal: deliver quality and efficient services with dedicated financial support for student activity and scholarships.
Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each unit shares a common goal: deliver quality and efficient services with dedicated financial support for student activity and scholarships.
NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University campus. NC State Dining operates 10 cafes, 4 food courts and 6 dining halls, 4 markets, 1 restaurant, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 180 permanent EPS and SHRA employees.
Essential Job Duties:
NC State Dining is seeking a hands-on Assistant General manager to manage day-to-day operations in Fountain Dining Hall.
NC State Dining is seeking a hands-on Assistant General manager to manage day-to-day operations in Fountain Dining Hall.
The primary purpose of this position is to serve as the Assistant General Manager over daily operations of a dining hall located on the NC State University campus. The main focus or priority for this position will be to provide independent decision making in the day to day management for the dining hall and reports to the unit General Manager.
Duties include, but are not limited to:
- Oversee the daily operations of Fountain Dining Hall, exercising independent judgment to ensure efficient service, operational excellence, and a positive guest experience.
- Supervise, schedule, and develop permanent, temporary, and student employees, including supporting recruitment, hiring, training, and performance management activities.
- Lead by example in delivering exceptional customer service and fostering a positive, team-oriented work environment.
- Maintain an active ServSafe certification and ensure compliance with all food safety, sanitation, and Wake County Health Department regulations.
- Partner with the General Manager to manage staffing, control operating costs, and achieve budgetary and operational goals.
If you are a motivated leader with a passion for hospitality and team development, we encourage you to apply!
Other Responsibilities:
- Models the Division’s mission and values, introduces the Division’s mission and values to the employees, and fosters a positive, cohesive workplace and congeniality among co-workers.
- Understands the goals and culture of the organization, and understands how employees’ work activities, teamwork, and customer service impact clients. Works with supervisor and colleagues to understand these goals and the workplace culture.
- Due to operational needs of the NC State Dining department, an employee may be assigned to work in any NC State Dining department including, but not limited to, catering and special events.
- Performs other duties as assigned to ensure NC State Dining business needs are met.
Qualifications:
Minimum Experience/Education:
- Bachelor’s Degree in Dietetics, Home Economics, Hospitality Management or related discipline and one year of food management experience; or Associate’s degree in a related discipline and three years of food management experience; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions. Some positions may require registration by the Commission on Dietetic Registration.
Preferred Qualifications:
- Previous supervisory experience in high volume food service, hospitality, or a related field including hiring, training, employee relations, coaching and team building.
- Knowledge of equipment, cooking methods, measurements, food sanitation, safety and health codes.
- Proficiency in the use of computers and have the ability to learn new software programs.
- Strong written and verbal communication skills to effectively communicate with customers, peers and supervisors; and professionally communicate with multiple levels of employees within the University.
- Proven ability to work effectively in a fast-paced, service-oriented environment.
Required License or Certification:
- ServSafe certification or the ability to obtain within 90 days of employment.
- Certification must be maintained as a condition of employment.
- Valid NC Driver's License required: No.
- Commercial Driver's License Required: No.
Notice to Applicants:
List ALL relevant work history on your application. The application must be filled out completely; do not use the phrase “see resume.”
Special Instructions:
If you submit a resume, please make sure that the work history listed on your application is identical to the work history listed on your resume.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
If you submit a resume, please make sure that the work history listed on your application is identical to the work history listed on your resume.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Wolfpack Perks and Benefits:
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:
- Medical, Dental, and Vision.
- Flexible Spending Account.
- Retirement Programs.
- Disability Plans.
- Life Insurance.
- Accident Plan.
- Paid Time Off and Other Leave Programs.
- 12 Holidays Each Year.
- Tuition and Academic Assistance.
- And so much more.
Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer:
Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
EEO:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.